BENEFITS OF ATTENDING
Learn to:
- Understand the principles of conflict resolution and the basic functions this role plays in management
- Create a collaborative conflict resolution environment to achieve sustainable results
- Identify communication and leadership skills that lead to becoming a more trusted and credible administrator
- Support an environment that promotes productivity, employee retention, and sustains an employee-friendly atmosphere
TOPICS COVERED
- Relating the function of administration to the needs of the University and its employees
- Mastering communication strategies that can address, manage, and avoid conflict
- Recognizing the benefits of creating a collaborative conflict resolution environment to achieve faster sustained results
- Managing difficult employees and situations
- Working through conflict management situations and cases
WHO SHOULD ATTEND
This conference is tailored specifically for WVU leaders with supervisory/managerial responsibilities. Applicants should have at least a 50 percent administrative responsibility and five or more direct or indirect reports. Supervisors of academic units may include, for example, department chairs, division directors, etc.