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Monday November 23, 2009

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Conference Benefits

Braving the Tough Stuff:
Practical Training in Conflict Management
Oglebay Resort and Conference Center
Wheeling, WV
May 17-19, 2006

BENEFITS OF ATTENDING
Learn to:

Understand the principles of conflict resolution and the basic functions this role plays in management
Create a collaborative conflict resolution environment to achieve sustainable results
Identify communication and leadership skills that lead to becoming a more trusted and credible administrator
Support an environment that promotes productivity, employee retention, and sustains an employee-friendly atmosphere

TOPICS COVERED

Relating the function of administration to the needs of the University and its employees
Mastering communication strategies that can address, manage, and avoid conflict
Recognizing the benefits of creating a collaborative conflict resolution environment to achieve faster sustained results
Managing difficult employees and situations
Working through conflict management situations and cases

WHO SHOULD ATTEND
This conference is tailored specifically for WVU leaders with supervisory/managerial responsibilities. Applicants should have at least a 50 percent administrative responsibility and five or more direct or indirect reports. Supervisors of academic units may include, for example, department chairs, division directors, etc.





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